contacts & support

SMS US

Send specific keywords in pre-defined formats to 56767

To get policy fund value instantly:

SMS - NAV <PolicyNumber>

To register mobile number:

SMS - REG <PolicyNumber> <DateofBirth>

To register email id:

SMS - EREG <EmailAddress> <PolicyNumber> <DateofBirth>

To register PAN number:

SMS - PANC <PolicyNumber> <Pannumber>

To request ECS redebit towards bounce payment:

SMS - PAY <PolicyNumber>

To address claim query:

SMS - I claim <PolicyNumber>

To avail cheque pick up:

SMS - COLLECT <PolicyNumber>

For payment assistance:

SMS - Assist <PolicyNumber>

To revive lapsed policy:

SMS - REVIVE

For VAM call back:

SMS - Select

To opt ECS facility:

SMS - ECS <PolicyNumber>

To get product information:

SMS - MOR

To opt Ibank Direct debit:

SMS - DEBIT <PolicyNumber>

To request advisor to contact:

SMS - Advisor

To capture positive feedback:

SMS - Happy

To capture actionable feedback:

SMS - Unhappy

SMS Helpline Alerts :

To get the list of SMS Helpline Alerts available,

SMS SRV